f.a.q's


Got questions, we have answers! Below are some of the most commonly asked questions that you may have about ordering or the brand in general! If your question isn't covered use the form at the bottom of this page to send us a little note!


general questions

Do you accept guest requests for the podcast?

As of right now we have a full lineup for the show. But if you think your story is interesting and would be a good fit for the brand, we would love to hear more about it. You can submit your request HERE.

HOW DO I BECOME APART OF THE CREATIVE DIRECTORY?

You can learn more about the creative directory HERE.

HOW DO I SUBMIT AN ARTICLE IDEA?

We are always looking for fresh new article ideas centered around entrepreneurship, lifestyle and wellness. To learn more about how you can contribute to LOE CLICK HERE.


online orders

WHAT FORM OF PAYMENT DO YOU ACCEPT?

We accept all major credit cards and process all payments through Stripe. We do not accept PayPal at this time.

HOW DO YOU SHIP YOUR PRODUCTS?

All items will be shipped via USPS. Shipping costs are determined on what you purchase. The best way to estimate shipping costs is to add an item to your cart and go to the checkout page. You will be provided with a tracking number via email once your package has been prepped for shipping.

DO YOU ACCEPT RETURNS OR EXCHANGES?

We currently can not process any returns or exchanges on books, journals or t-shirts. All t-shirts are made per order so please be sure to order the correct size as we are not able to make any exchanges. If for any reason you receive a defective item, please email xoxo@livingoverexisting.com and we will be happy to replace it.

Can I have my package sent to a separate address from my billing address?

Yes! Please make sure that you are adding in the correct address in the "ship to" form. Please be advised that address changes can not be made once an item has been processed for shipment.

WHAT IF MY SHIPPING ADDRESS IS INCORRECT?

We ask that before you complete your order that you please double check to make sure that your shipping address is correct. If it is not correct, please contact as soon as possible so that we can change it. Please be advised that we are not able to change your shipping address once a shipping lable has been generated. If for any reason your package is shipped to the wrong address, we can reship it to the correct address once the package has been returned back to us. You will be responsible for shipping costs for any packages shipped to the wrong address.

have more questions?

Use the form below to get in contact with us!

 
Name *
Name